Effective Date: 10/11/2024

At Sawamu, we are committed to protecting your privacy and safeguarding the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, use our services, or interact with us in any other way.

By using the Sawamu website (the “Site”), you consent to the practices described in this Privacy Policy. If you do not agree with the terms of this policy, please do not use our Site.

1. Information We Collect

We collect the following types of personal information:

 

• • Personal Information You Provide: When you register on the Site, make a purchase, subscribe to our newsletter, or contact us directly, we may collect your personal details such as:
    

     

    • • Name
    • • Email address
    • • Phone number
    • • Billing and shipping address
    • • Payment details (if applicable)

• • Automatically Collected Information: When you visit the Site, we may automatically collect certain information about your device and usage of the Site through cookies and other tracking technologies. This includes:
    

     

    • • IP address
    • • Browser type and version
    • • Device type and operating system
    • • Referring URLs
    • • Pages visited and time spent on the Site
    • • Geolocation data

2. How We Use Your Information

We use the information we collect for the following purposes:

 

• • To process and complete your orders, transactions, and requests.

• • To communicate with you, including sending promotional emails, newsletters, and updates about our products, services, and special offers.

• • To personalize your experience on the Site and improve our services.

• • To respond to customer service inquiries and provide support.

• • To analyze Site usage and improve our website functionality and user experience.

• • To comply with legal obligations and resolve disputes.

3. Marketing and Communications

By providing your email address and phone number, you consent to receive marketing communications from Sawamu. These communications may include promotional content about our products, services, special offers, and updates.

You may opt out of receiving marketing emails at any time by:

 

• • Clicking the “unsubscribe” link in any marketing email you receive.

• • Contacting us directly at info@sawamu.space.

Please note that even if you opt out of marketing emails, we may still send you transactional or service-related communications (e.g., order confirmations or customer support inquiries).

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with the following parties for specific purposes:

 

• • Service Providers: We may share your personal information with trusted third-party service providers who help us operate the Site, process payments, deliver products, or assist in marketing activities. These service providers are obligated to protect your personal information and are not authorized to use it for any other purposes.

• • Legal Compliance: We may disclose your information if required by law, regulation, or legal process, or to comply with a legal obligation, protect our rights, or respond to a government request.

• • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.

5. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We use secure servers, encryption, and other security measures to protect the data we collect. However, please be aware that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on the Site. Cookies are small text files placed on your device to store information about your preferences and activities. These cookies help us remember you and provide a more personalized experience when you return to our Site.

You can control cookie settings through your browser. Please note that disabling cookies may impact your ability to use certain features of the Site.

7. Your Rights and Choices

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

 

• • Access: You can request access to the personal information we hold about you.

• • Correction: You can request corrections to any inaccurate or incomplete information.

• • Deletion: You may request the deletion of your personal information, subject to certain limitations (e.g., when we need to retain the information for legal or business purposes).

• • Opt-out of Marketing: You can opt out of receiving marketing communications at any time.

• • Data Portability: In some cases, you may request a copy of your data in a structured, commonly used format.

To exercise any of these rights, please contact us at info@sawamu.space.

8. Third-Party Links

The Site may contain links to third-party websites or services that are not operated or controlled by Sawamu. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

9. Children’s Privacy

Sawamu does not knowingly collect or solicit personal information from individuals under the age of 13. If we discover that we have inadvertently collected information from a child under 13, we will take steps to delete that information as soon as possible.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” Your continued use of the Site after the posting of any changes constitutes your acceptance of those changes.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Sawamu
Email: info@sawamu.space
Phone: +254 784-788-540